1. Introduction This Privacy Policy explains how UrbanTrust ("we", "us", "Platform") collects, uses, stores, and protects your personal data when you use our services. This policy is designed to align with global data protection standards including GDPR and applicable Nigerian data protection laws.
2. Data We Collect We may collect personal information such as your name, email address, phone number, identity verification data (KYC), payment-related data, device information, and activity on the platform.
3. How We Use Your Data We use your data to provide and improve our services, facilitate collaborations and transactions, verify identity, ensure security, prevent fraud, and comply with legal obligations.
4. Legal Basis for Processing We process your data based on your consent, contractual necessity, legal obligations, and legitimate interests such as fraud prevention and service improvement.
5. Data Sharing We do not sell your personal data. We may share data with trusted third-party service providers, payment processors, identity verification partners, or law enforcement where required by law.
6. International Data Transfers Your data may be transferred and processed outside your country. We ensure appropriate safeguards are in place to protect your data.
7. Data Retention We retain your data only as long as necessary for operational, legal, and security purposes.
8. Your Rights You have the right to access, correct, delete, restrict, or object to the processing of your personal data. You may also request data portability where applicable.
9. Security Measures We implement technical and organizational measures to protect your data. However, no system is completely secure.
10. Cookies & Tracking We may use cookies and similar technologies to enhance user experience, analyze usage, and improve services.
11. Children's Privacy UrbanTrust is not intended for individuals under 18. We do not knowingly collect data from minors.
12. Changes to Policy We may update this Privacy Policy. Continued use of the Platform constitutes acceptance of updates.
13. Contact Information For privacy-related inquiries, users may contact UrbanTrust through official support channels.